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Cómo estudiar sus tarjetas
Teclas de Derecha/Izquierda: Navegar entre tarjetas.tecla derechatecla izquierda
Teclas Arriba/Abajo: Colvea la carta entre frente y dorso.tecla abajotecla arriba
Tecla H: Muestra pista (3er lado).tecla h
Tecla N: Lea el texto en voz.tecla n
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1. Universal Containers needs to synchronize data between Salesforce and an external financial system. How can a system administrator accomplish this?
A. Use the data loader to upsert Salesforce records into the financial system B. Use the data loader to match records between the systems C. Use the Excel connector to export records from both systems into Excel D. Use an external ID field to match records between the systems |
D. Use an external ID field to match records between the systems
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2. Which statement is true regarding an approval process? Choose 2 answers
A. An assignment rule defines the approver for each process step B. The approval history related list can be used to track the process C. An approval action defines the result of record approval or rejection D. A delegated approver can reassign approval requests |
B. The approval history related list can be used to track the process
C. An approval action defines the result of record approval or rejection |
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12. What should an administrator consider when setting up Case Feed?
A. The Use Case Feed permission is automatically active for all profiles B. Case Feed replaces the standard case detail page by default C. Case Feed requires the Service Cloud User feature license D. Chatter Feed tracking must be enabled for the case object |
D. Chatter Feed tracking must be enabled for the case object
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