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Spare Parts
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To maintain and ensure the quality of systems operation Ericsson provides spare part to customers who has purchased Ericsson hardware equipment.
A comprehensive service portfolio if offered in the spare parts are towards our customer. |
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Key Event Experience
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The availability of mobile broadband and increased usage in smart phones and other devices have raised user expectation of network performance. These expectations are taken to an even higher level when attending key events as large number of users are sharing their experience.
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Ericsson Network Continuity Soluition
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Operator need to maximize return of their investment of legacy network equipment, specially during their transformation to newer technology.
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Ericsson Network Sunset Solution
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Common operator sunset goals include: timing of sunset activities, cost reduction of network operators and maintaining network performance through the process.
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Cloud Ecosystem Support
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Expert end to end support across multivendor cloud networks
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Small Cell Instant Connect
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Plug and play small cell deployment.
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Special Event Support
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Ericsson will ensure that you network and organization is fully prepared before the event, and during the event Ericsson will provide extra efforts to maximiza the support.
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Software Assurance Service
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brings a holistic management approach with the goal of managing customer network software evolution requirements by ensuring end to end network at an optimal software level and functionality.
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Preemptive Services
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combines global experience with advanced data analytics capabilities. we provide actionable recommendations developed from our expertise and machine learning models which are fully aligned with operator business priorities.
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Partner Support
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suppors Ericsson Partners selling and providing services on Ericsson products and solutions. (white label)
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Extend Support
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prolong support for legacy products
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Assure Support
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provides onsite assistance when introducing new technologies. Ericsson support experts ensure a stable network environment minimizing costly downtime.
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Secure Support
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secure is the foundation of the Ericsson Support offerings and aims to sustain and recover network availability.
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