1) A great manager makes a job more enjoyable and productive.	TRUE
2) Managers play an important role in dealing with various challenges being faced by organizations today.	TRUE
3) Today's managers are just as likely to be women as they are men.	TRUE
4) A manager must coordinate and oversee the work of other people so that organizational goals can be accomplished.	TRUE
5) A manager's job is all about personal achievement. Answer:	FALSE
6) In traditionally structured organizations managers can be classified as first-line managers, middle managers, or top managers.	TRUE
7) Middle managers are responsible for making organization-wide decisions and establishing the plans and goals that affect the entire organization.	FALSE
8) Effectiveness refers to getting the most output from the least amount of input.	FALSE
9) Efficiency is described as "doing things right	TRUE
10) The four contemporary functions of management are planning, organizing, leading, and controlling.	TRUE
11) Determining who reports to whom is part of the controlling function of management.	FALSE
12) Directing and motivating are part of the controlling function of management.	FALSE
13) When a manager performs the controlling function of management, he must monitor and evaluate performance.	TRUE
14) Figurehead, leader, and liaison are all interpersonal managerial roles according to Mintzberg.	TRUE
15) Disturbance handler is one of Mintzberg's interpersonal roles.	FALSE
16) According to Robert L. Katz, managers need to have technical, human, and conceptual skills.	TRUE
17) Technical skills become less important as a manager moves into higher levels of management.	TRUE
18) Conceptual skills are less important to top managers.	FALSE
19) In order for organizations to survive successfully, managers must create a customer-responsive organization	TRUE
20) Social media platforms for electronic communication have become popular among employees to share ideas in their personal lives, but have not yet become tools used extensively in the workplace.	FALSE
21) Innovation is confined to high-tech and other technologically sophisticated organizations.	FALSE
22) Management is universally needed in all organizations.	TRUE
23) A portion of a manager's job, especially at lower organizational levels may entail duties that are often more clerical than managerial.	TRUE
26) One of the most difficult aspects of the increasing use of technology in the workplace has been to make employees comfortable around robots	FALSE
83) As part of Dave´s controlling functions of management, he must monitor and evaluate the performance	TRUE
85) According to Mintzberg, the leader role is more important for higher-level managers because they have a responsibility for more of the organization	FALSE
86) Figurehead, leader and liaison are all informational managerial roles according to Mintzberg	FALSE
101) Firms that compete in non-technology markets, such as retailers, need not concern themselves with innovation	FALSE
103) Because of the advances in social media and the extensive use of technology in business communications, social skills have diminished in importance in the workplace.	FALSE
104) Managers must understand and manage both the power and the peril of social media	TRUE
114) Research shows that the quality of management has little impact on the success of the business	FALSE

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