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30 Cartas en este set

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services employed to answer the calls after hours
answering service
expressing oneself clearly and distinctly
articulation
expendable words used while answering the phone
buffer words
email established as communication between providers and patients
clinical email
email the transmision of messages information etc from one computer to another
electronic mail (email)
the process of coding email to render the transmission secure
encrypted email
manners, politeness, proper behavior
etiquette
speaking clearly, articulating
enunciation
machine that sends documents from one location to another by the way of telephone
fax (facsimile)
laws designed to protect individuals fron legal action when rendering emergency medical aid, without compensation
good samaritan laws
words, phrases, or terminology specific to a profession
jargon
speech that varies in pitch and intensity
modulated
one way paging systems often used inside hospitals and providers on call
pagers
saying words correctly
pronunciation
ecvaluating the urgency of patient symptoms to determine the next best course of action
screening
allows organ donations for the purpose of transplantation or dissection for the study of medicine
Uniform Gift Act
mutual exchange
reciprocity
document allowing a person to make choices related to treatment in a life threatining illness
living will
goverment rules, regulations to protect confidenciality of patient information (Health Insurance Portability and Accountability Act)
HIPAA
American With Disabilities Act
ADA
opinion at is formed from a person's own value system
attitude
verbal or nonverbal response to communication
feedback
strategies for reducing lawsuits in a medical setting
risk management
questions that require more than yes or no answer
opend-ended questions
belief that one's cultural backgroungd in better than other
ethnocentric
vomiting
emesis
withing
endo
intestines
enter/o
cerebrospinal fluid
CSF
erectile disfunction
ED