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Definition of Editorial Management
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1. The successful application of economic thinking on editorial work
There is no clear definition but the most important thing about editorial management is the connection between the editorial product and economic thinking. |
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What is a publicist
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A publicist focusses on journalistic work and the content not that much on the economic dimension.
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What is a manager?
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The manager supervises the employees and makes sure that the editorial department works succesfully. His main focus is supervising and coordinating.
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What is a editorial manager?
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An editorial manager has expertise in journalistic work but does not need to be the best journalist among all employees. The editorial manager has as well economic expertise. He coordinates, is interested in profit maximization and growth. In tendency the economic competencies are more important.
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Do publicists still exist?
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The era of publicists finished in Germany in the 1970s. There had been many publicists who had the chance to influence the public opinion. E.g. Rudolf Augstein. "Spiegel magazin as the gun of democracy" had a lot of influence due to the high circulation. Today Media Houses are highly influential but not singular persons: high competition and cost pressure opened more choices and alternatives to the audience.
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Journalistic Quality vs. Economic stability
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Today journalistic quality and reputation does not suffice to ensure economical survival any longer. Competition and economical pressure have risen. The higher competition leads to:
- product diversification - synergy with others - restructuring of enterprises - more marketing - new forms of funding |
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Development of editorial management
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- 50 years ago newspapers earned so much that economic planning was unnecessary
- A lot of investment in content - Editors in chief turned from independent journalistic heads into part of the company's executive board - Today journalistic and managerial skills are equivalent requirements for success |
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Tasks of editorial management
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1) Cost Management
2) Editorial Marketing 3) Quality Management 4) Technical Management 5) Human Resource Management |
Es sind fünf Faktoren! Klausurrelevant!!'
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Cost Management
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Cost Management should guarantee to make profit and be competitive. The highest cost factor are the salaries for the workforce. Equipment, licenses, permissions, travel expenses.
It is necessary to have not too many employees, and not so few that it effects the quality. Methods: - Benchmarking about salaries - more freelancers than fixed contracts - Production price for one minute to compare departments - Kennzahlen um operatives Controlling zu ermöglichen |
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Editorial Marketing
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Main goal: Costumer loyality and gaining new costumers
Price, Place, Promotion, Product (see Marketing semester 2) Unique selling proposition Market orientation: Gain a specific position for the product, find a niche (E.g. Apple computer) Growth orientation: Through marketing and research and development improve market position (improve develop computer -> ipad) Future orientation Create something new (Apple iwatch) |
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Quality Management
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To do everything to fullfil the requirements of the producers and the needs of the target group.
Total quality management = Holistic approach, all levels, very systematic |
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Technical Management
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To provide the adequate equipment for journalists.
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Human Resource Management
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Recruitment, Training, motivation ... (See semester 2)
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Lack of cost management
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Makes the company dependent on others, burden of credits, costs cannot be covered any longer, no investments, not competitive, layoffs necessary
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Lack of editorial marketing
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Growth gets nearly impossible, loss of reputation, difficult to gain new costumers
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Lack of quality management
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Loose costumers without knowing why, loss of trust, loss of reputation
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Lack of Technical Management
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Effects the quality of the product
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Lack of Human Resource Management
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Not enough and not the right personnel. Not well briefed and motivated persons.
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Which are the most important key aspects of editorial management?
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The most important aspects are cost management and Human resource management.
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Why is an optimal workflow important?
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- Efficiency
- Cheaper Production - HR= a good workflow makes it possible to react to illnesses of employees - regular and punctual publication - Good labour division - Meet audience expectations - Journalistiv quality requires organizational framework conditions |
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Conflict of priorities of editorial work
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The different levels which influence editorial management
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Structural level
Functional level Goal level Everything starts with the goal level |
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Structural level
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Editorial board (Chefredaktion) and management should work together
Sometimes the editor in chief is as well a manager |
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Functional level
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- Editorial organization
- HR recruitment / development - Financial Planning/ Cost control - Editorial Marketing |
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Goal level
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Journalistic quality and market success
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Organization of objectives
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Not only overall organizational goals but as well every department has objectives
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Case study Freie Presse Chemnitz
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1) Please evaluate the five year plan
2) Which problems can occur with such a form of research division? Which concrete alternatives would you suggest in order to optimize the organization 3) Which quality criteria would you suggest. How would you control and implement the process? |
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Some answers to the case study
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1) Process too long, too expensive, too many personnel needed, 2-3 years would be enough
In comparison the planning phase was too short Mistakes in the development and planning phase. When failure happens we need to go inofficially back to the planning phase. Admitting mistakes is not normal. 2) Experts for research? No one can be an expert after one months. There might occur problems with the working schedules. Conflicts between divisional groups and departments cam come up. Positive --> everyone is involved |
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German model
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German journalists are able to deal with research, production and presentation of the journalistic product.
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Journalisten in Deutschland sind Generalisten.
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US model
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In the US model journalists have very specialized tasks. E.g. One person controls the text and facts, another person is researching, one editing...
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Centralized model
pros and cons |
- Cheaper, less experts needed
- Very important for small companies - Responsible for one product from beginning to end (motivation factor) Problems: Lack of time for fact checking, no cross divisional cooperation, lack of time for investigation |
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Decentralized model
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- Very big companies
- Job rotation possible - Positions are filled based on capabilities - More efficient at each production phase - Cost and time saving - Time and staff for background research - Quality control Cons: - no individual responsibility and ownership |
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Aim of newsrooms
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- Overcome divisional boundaries
- Flexible placement of topics - Resources for research - Publication as a Whole - Crossmedia production |
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Jobs of a newsroom manager
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- Development of ideas and visions
- Re-structuring (Change management) - Investing in technology and staff |
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Definition of change management
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Change management is the goal-oriented analysis, planning, implementation, evaluation and continious development of comprehensive change measures in companies.
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Characteristics of Change Management
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- Holistic perspective of change management
- Not limited to single urgent problem areas - Simultaneously considering key action fields |
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Reaction to change
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1/3 For change
1/3 Against change 1/3 Neutral Observers All people react differently. There are winners and losers for change. |
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Types of change
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- Starting point: Change is a permanent challenge
- Nature of change: Unplanned and planned change - Extent of change: First order change (gradual change) second order change (radical change) Planned and purposeful change is essential for the company's long-term success |
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Phases of a change process
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Unfreezing Phase: explain that there is a need for change (involve employees in discussions, build change teams)
Changing: Implement the actual changing Freezing: Experience gaining concerning the change. Use time to make change permanent |
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Importance of the phases of change
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Unfreezing phase: important for motivation, workflow, atmosphere
Freezing phase: Test out the change and let it last. It takes time to gain routine. |
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Four categories of Approaches of Change Management
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1) Lean Approaches
2) Reeingineering Approaches 3) QM Approaches 4) Strategic Approaches |
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Lean Approaches
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- Lean management
- Lean production - Japanese way or toyotism Basic Principles: Holistic alignment of the management and the organization to the value chain Works with outsourcing you do not need those who are not part of the production process. |
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Reengineering Approaches
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- Business Reengineering
- Business Process Reengineering (BPR) Philosophy: - Radical and hierarchical oriented models - No longterm and continious improvement, but fast and fundamental redesign - External consultants play an important role. Employees are not invved. There is no unfreezing phase. It aims at cost-cutting. Outside consultants are used as they are judging neutral and fast. |
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Strategic Approach
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Network organization
Modular organization Characteristics: - Disintegration of classical organization - connection between all stakeholders - Decentrelization and increasing flexibility |
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Causes for organizational transformation
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External:
Market pressure, competition, changing values, megatrends (e.g Internet) Internal: mistakes of the past, revision of corporate strategy, new management concepts, organization members (new board members) |
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Definition of Resistance to organizational change
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Resistance can be understood as mental barriers, which are actively or passively expressed as rejections torwards changes.
Kant: Any change makes me anxious! |
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Typical attitudes torward organizational change
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Visioners and Missioners: Change is the right decision. Very rational people.
Active believers: "I am supporting the protagonist. It needs to be right." Opportunists: sehr devote Haltung, focussing on own chances Wait and see: neutral Resistance fighters: say okay but secretly fighting against it Open opponents: give open and clear arguments why the change is wrong Emigrants: leave the company cause of change |
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Causes of resistance
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The more successfull a company is thr more difficult it gets to apply change.
Barriers: Economical success (idea of: Never change a runnning system) People as an obstacle |
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Causes of internal barriers
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- Disharmony between goal and value system
- No correlation between problem understanding and the problem solution - insufficient level of information - Missing trust in initiator - No active participation of affected people |
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Ideas to overcome resistance
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- Integration of employees in change process
- highlight benefits of change - Try to avoid surprises - Raise awareness for the real reasons of change - build trust - Focus on entire organization - Provide training - Report constantly - considering employees who work since many years for the company as they are often opinion leaders - protect people who will be negatively affected by the change - Allow mistakes - Use experts |
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Success factors for organizational change
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- Clear Vision
- Clear goals - Broad employee participation -Integrative Approach - Introduction of cultural change - Top management commitment |
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Failur factors for organizational change
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- unclear Vision
- no understanding of problem - lack of communication - partial attempt of optimization - no courage |
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Consequences for the practice of change management
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Needs to be in balance. You need to have a creative and systematic approach
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Direct Leadership
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Direct superior = gives orders
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Indirect Leadership
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CEO. Leads heads of departments, no direct influence on employees
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The concept of leadership
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Optimizing the relationship between executive manager and employee in order to integrate business and individual objectives.
Objective: To influence the employee's behaviour in order to achieve the best possible output. |
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What makes a good leader?
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- Balanced between rational and emotional
- Ability to evaluate the big picture - Act fair / be neutral - Repectful/ confidential - Delegate (Planning/Organizing) - Motivate - Be persuasive - Ability to make decisions - Analytical thinking - Expertise - Solve conflicts - identify with company - Praises - Challanges status quo - Gives feedback |
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Steps of delegation
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WHAT should be delegated?
WHO should take over the task? WHEN should the task be done? HOW should the task be fullfilled? WHY should the task be carried out? |
Es sind Fünf Schritte, W-Fragen
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Criteria of well-thought-out feedback
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Own perception
I-message Objective, not personal Descriptive, not judgemental Current Very Concrete |
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Leader Characteristics/ Leader DNA
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1. Drive and passion
2. Desire to lead 3. Integraty 4. Self Confidence 5. Intelligence 6. Job relevant knowledge |
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What should be delegated?
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- Tasks that soneone could do better than me
- Tasks outside my job profile - "administrative tasks"/ those which are not central to a managers role - tasks which are urgent but which have no priority |
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Role of a leader
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- Create a vision
- Build teams - allocate teams - Educate people - Motivate followers - Make decisions -Clarity ... |
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Path to good leadership
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Personality development
Self leadership Social competence |
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Definition of management styles
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A management style is a typical, recurring behaviour of a manager.
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Arib und Bughin management styles
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Inspirational-charismatic-hands on style:
leader trys to inspire, is visionary, motivates and trys to improve employees Structured-performance oriented style: Systematic and Objective approach, permanent and strong control |